Glossary

All Post Count
-The total number of posts of a topic
Benchmark
-Evaluate or check brand by comparison among several market competitors with a standard or indicator
Boards
-The number of sections or sub-sections of a site or a blog that the posts distribute
Consumer Generated Media (CGM)
-Self-created audio, text, visual and video content by users on the digital community sites like blogs, forums, chat rooms and newsgroups, etc
Contribution
-Share of posts of an unique author or a topic among the total number of matched posts within the monitor period
Correlation Index
-Indication of the relevance of a topic toward the monitored keyword(s)
Date Range
-A specific period of time which scopes the search results
Day Span
-The number of days of a topic between start and end dates
Day Span (Within the monitor period)
-The number of days of a topic between start and end dates within the monitor period
Distribution
-The dispersion of a profile on CGM
End Date
-Last day of a matched post of a topic within the monitor period
Exposure
-The number of discussions of a brand, product or service within the monitor period
Initial Date
-The first day of a topic to be created
Initial Author
-The user who created a topic on CGM
Keyword(s) Setting
-A word, a phrase or a group of words for searching content with similar concept across CGM
Matched Post Count
-The total number of matched post(s) of a topic within the monitor period
Matched View Count
-Total views of the matched topic(s) within the monitor period
Under the Summary tab, the weekly view numbers in the exposure & mentioning trend chart is based on matched view count
Media Relevancy
-To indicate how common a specific website is across all selected profiles based on ranking of Top Source. The higher the score is, the commoner the media is; vice-versa
Monitor Period
-A specific date range which scopes the search results
Most Active Board
-A board where an unique author is most active in discussion on CGM within the monitor period
New Posts
-The post(s) of the matched new topic(s) within the monitor period
New Topics
-The topics are created within the monitor period
Period Post Count
-The total number of posts of a topic within the monitor period
Period View Count
-Total views of the topic(s) within the monitor period
Posts
-The total number of posts of all topics
Posts Spread
-The penetration of the discussions among boards or sections
The higher the spread, the more evenly-scattered the posts are
Profile
-A group of keyword(s) for searching content with similar concept across CGM within specific monitor period, region(s) and website(s)
Sentiment Index
-Indicating the positive or negative expressions of the posts, version number will change according to regular update of sentiment index
Sentiment icons will change according to the sentiment index

-66.6% >= Sentiment Index >= -100%
-33.3% >= Sentiment Index > -66.6%
0% > Sentiment Index > -33.3%
Sentiment Index = 0%
33.3% > Sentiment Index > 0%
66.6% > Sentiment Index >= 33.3%
100% >= Sentiment Index >= 66.6%
Sentiment Score
-The net expression count of the posts
Sentiment Score = total number of positive posts - total number of negative posts
Source
-Original destination of content on CGM
Source Type
-Classification of content on CGM
Start Date
-The date of the earliest post that found in a specific topic within the monitor period
Topics
-The initial post that create a new thread
Top 10/ 50/ 100 Board/ Site/ Topic/ Unique author
-Ranking of exposure of board, site, topic or unique author within the monitor period
Unique Author
-The number of individual author(s) among the matched posts of a topic, a board or a CGM
View Count
-Total views of the topics. The data of view count including:
Hong Kong: HK Discuss, Uwants, GoalGoalGoal, Baby Kingdom, DCHome, HKEPC, 3boys2girls, She.com, HK-Pub, RingHK, MyBest Forum, my903, Fail Forum, Mihk, DCFever, HKSport, The China Photo, HD-DC, Asiaxpat, 2000FUN, PDA User Message Board, HKsites, Phpbb, Omuser, BeautyExchange, theZtyle Forum, eLadies, HK Reporter, Ming Pao Forum, Qooza
Macau: Cyberctm, Qoos (Macau Internet Community), Macau Discuss, Macaubbs
Mainland: qq, TianYa, Sohu, BBS163 Forum, Taobao Forum, Taobao BangPai,SZ Baby Kingdom, PCclub, XCar.com.cn, Xici, PaiPai Forum, Yoka Forum
Websites (Summary)
-The number of sites that the posts distribute
Websites Coverage
-Share of sites covered the related keywords
The higher the coverage, the more of the websites involved
Word of Mouth (WOM)
-The act of consumers providing information to other consumers
Word of Mouth Marketing
-Giving people a reason to talk about brand products and services, and making it easier for that conversation to take place